Faqs
- General
- Products
- Refund product
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What are the Delivery Charges for Orders from the Online Shop?
All orders are subject to a low 7% delivery charge.
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Do I receive an invoice for my order?
Yes, all orders are accompanied by an invoice confirming both your billing and order details.
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How secure is shopping in the Online Shop? Is my data protected?
Our site is secured by the HTTPS protocol, which encrypts all data that you send through our site.
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Which payment methods are accepted in the Online Shop?
We use the secure PayPal platform to handle our payments, so all credit cards, debit cards, and PayPal Balances are accepted!
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What exactly happens after ordering?
Once your payment is confirmed, we work hard to move your order from our warehouse to your doorstep so that you can begin wearing it!
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Which size of this High-heeled sandals is available at shop right now?
Available size is: 34 – 39
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Which is the compatible size for this dress?
It’s for 42-47 kg of weight and 1m55 -1m60 of high
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My son is 1 year old. Is that ok to play with this toy?
Yes. This is toys for children from 3 months – 3 years
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How many months will I get free guarantee for Apple's product?
It’s 1 year for free guarantee. And you can get a new one if it’s problem from producer
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I want to refund a product, how can I proceed it?
In my account/order history/detail, you can choose a product that you want to refund, and send us the reason
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I don’t want the option to choose a product to refund?
You just can see the checkbox if order status is in Shipped or Delivered
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Can I get shipping fee for the order that I refund?
Sorry, we don’t get back shipping fee for you. It’s already paid to carrier when transfer product to you
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Can I get refund as a voucher for next order?
Yes, that’s great. We will generate a voucher code and send it via your email